The following are the general terms and conditions applying to
the purchase of tickets to performances of the Sydney Symphony. By
forwarding an application, you will be taken as having read,
understood and accepted the terms and conditions. If you acquire
tickets on behalf of anyone else, you are deemed to have agreed to
these terms on your own behalf and as an agent for them.
1. The right of admission is reserved.
2. A booking fee may be applicable.
3. No refunds or exchanges except as provided in the Live
Performance Australia Code of Practice for the Ticketing of Live
Entertainment in Australia (liveperformance.com.au)
4. Cameras and other recording devices are prohibited in the
venue's auditorium. Mobile telephones, pagers and similar equipment
must be turned off before entry into the venue's auditorium.
5. Tickets are valid only when purchased from Sydney Symphony or
an authorised agent.
6. Lost or forgotten tickets will only be replaced only where
Sydney Symphony is satisfied that such tickets have been purchased
by you in accordance with these terms and conditions, and where
proof of purchase is available.
7. The right is reserved to vary, substitute or withdraw
advertised programs, artists, venue and seating arrangements.
8. Performances may be unsuitable for children under eight (8)
years of age.
9. All patrons, irrespective of age, must hold a valid ticket
and occupy a seat or dedicated position (unless this has the
potential to cause injury to the person).
10. Patrons arriving late will not be able to be admitted into
the venue's auditorium until there is a suitable break in the
11. Patrons who disrupt a performance may be asked to leave the
12. Sydney Symphony reserves the right to record, broadcast and
simulcast any performance.
13. If you are photographed, filmed or taped whilst attending a
Sydney Symphony performance, you consent to Sydney Symphony or
third parties appointed by Sydney Symphony photographing, filming
and taping you. Sydney Symphony or third parties appointed by
Sydney Symphony can broadcast, publish, license and use any
photographs, film, recordings and images of you without
compensation. Sydney Symphony, the third parties and anyone
acquiring from them a right to use the material are not liable to
you in any way for its use.
14. The layout of Sydney Symphony's venues may be unfamiliar to
you, so you must take care at all times. You acknowledge that you
are responsible for your own safety and for the safety of any
person accompanying you.
15. Sydney Symphony is not liable to you for any claims,
damages, compensation, losses or expenses as a result of a Sydney
Symphony performance being cancelled, postponed or changed.
16. To the extent permitted by the law, you release Sydney
Symphony (including its directors, officers, employees,
consultants, contractors, agents and volunteers) from any liability
for any damage, loss, liability or injury you may suffer in
relation to your attendance at a venue, how so ever caused,
including due to any negligence or other act or omission of Sydney
17. You agree to compensate Sydney Symphony for any damage,
loss, liability or injury Sydney Symphony may suffer as a result of
your wilful, reckless or negligent acts or omissions at a
18. You acknowledge that you are responsible for your own
19. From time to time, Sydney Symphony may make offers in
relation to services available to ticket holders. These offers are
subject to change without notice. Sydney Symphony is not
responsible for the performance of third parties in relation to any
offer or service.
20. Sydney Symphony may choose not to enforce some of these
terms in some cases. That does not mean that Sydney Symphony has
waived its right to enforce some or all of them as it sees fit. If
any of these terms cannot be enforced, the remaining terms will
Your agreement with Sydney Symphony for the purchase of a ticket
is governed by the laws of New South Wales.
If you have any questions about these terms and conditions, please
call Sydney Symphony on (02) 8215 4600.