SUBSCRIPTIONS
Any monies due to applicants as a result of Sydney Symphony being unable to satisfy ticket requests will automatically be refunded.
Sydney Symphony will issue you with your own personal Subscriber Number which will appear on your subscriber card. Please record this number to quote in any further correspondence or contact with Sydney Symphony regarding your tickets.
Renewable seating is only applicable for full-sized subscription packages. Does not apply to Master 5 or 6, Metro 5 or Great Classic 4.
Subscription tickets may be exchanged up to two working days before the performance for which tickets were originally issued. Such exchanges may not be available for all concerts and are subject to the availability of tickets of an equal or lesser face value. Upgrade costs may apply. A ticket exchange fee will apply. Exchanges can only be processed through Sydney Symphony's Box Office during business hours.
Connoisseur's Selection seating will be allocated on a best available basis within premium or A-reserve; however, it is not possible to guarantee the same seats at every concert in this package.
In 2009 Tea & Symphony series offers three packages: a 4-concert A pack; 4-concert B pack; or 8-concert full pack. It is only possible to offer renewable seating within your present series. It is not possible to retain your seat if you change from Pack A in 2008 to Pack B in 2009, or vice versa.
Sydney Symphony will use its best endeavours to satisfy your application. However, allocation of tickets is subject to availability. Youth subscriptions are available to persons aged 30 years or under at 1 January 2009. Proof of age must be supplied when booking and may be required prior to admission to each concert.
Youth subscriptions are C reserve only unless accompanied by a full-price adult subscription in another reserve, in which case the youth and full-priced subscriptions will be seated together, subject to availability.
Concessionary subscriptions are available to current holders of means-tested Australian pensions (Aged, Disability, Veterans' Affairs, Supporting Parent) and Australian full-time students. Proof of concession eligibility must be supplied when booking and may be required prior to admission to each concert.
All prices detailed on renewal forms are full-price until proof of concession is provided with payment. Once proof of concession is supplied, concessionary rate is applied to the order.
20% deposit is non-refundable after initial payment is processed. 20% savings on second subscription package is only valid for Mozart in the City, the Discovery Program, Meet the Music and International Pianists in Recital. You must already subscribe to another series to be eligible.
If you have any questions about these terms and conditions, please call Sydney Symphony on (02) 8215 4600.
GENERAL CONDITIONS
The following are the general terms and conditions applying to the purchase of tickets to performances of the Sydney Symphony. By forwarding an application, you will be taken as having read, understood and accepted the terms and conditions. If you acquire tickets on behalf of anyone else, you are deemed to have agreed to these terms on your own behalf and as an agent for them.
The right of admission is reserved.
Booking fee may be applicable.
No refunds or exchanges except as provided in the Live Performance Australia Code of Practice for the Ticketing of Live Entertainment in Australia (liveperformance.com.au).
Cameras and other recording devices are prohibited in the venue's auditorium. Mobile telephones, pagers and similar equipment must be turned off before entry into the venue's auditorium.
Concession-priced tickets are available to current holders of means-tested Australian pensions (Aged, Disability, Veterans' Affairs, Supporting Parent) and Australian full-time students.
Proof of concession eligibility must be supplied when collecting tickets and may be required prior to admission to each concert.
Tickets are valid only when purchased from Sydney Symphony or an authorised agent. Advertised single ticket prices are valid until 31 December 2010.
Lost or forgotten tickets will be replaced only where Sydney Symphony is satisfied that such tickets have been purchased by you in accordance with these terms and conditions, and where proof of purchase is available.
The right is reserved to vary, substitute or withdraw advertised programs, artists, venue and seating arrangements.
Performances may be unsuitable for children under eight years of age.
All patrons, irrespective of age, must hold a valid ticket and occupy a seat or dedicated position (unless this has the potential to cause injury to the person). Patrons arriving late will not be admitted into the venue's auditorium until there is a suitable break in the performance. Patrons who disrupt a performance may be asked to leave the venue.
Sydney Symphony reserves the right to record, broadcast and simulcast any performance.
If you are photographed, filmed or taped whilst attending a Sydney Symphony performance, you consent to Sydney Symphony or third parties appointed by Sydney Symphony photographing, filming and taping you. Sydney Symphony or third parties appointed by Sydney Symphony can broadcast, publish, license and use any photographs, film, recordings and images of you without compensation. Sydney Symphony, the third parties and anyone acquiring from them a right to use the material are not liable to you in any way for its use.
The layout of Sydney Symphony's venues may be unfamiliar to you, so you must take care at all times. You acknowledge that you are responsible for your own safety and for the safety of any person accompanying you.
Sydney Symphony is not liable to you for any claims, damages, compensation, losses or expenses as a result of a Sydney Symphony performance being cancelled, postponed or changed.
To the extent permitted by the law, you release Sydney Symphony (including its directors, officers, employees, consultants, contractors, agents and volunteers) from any liability for any damage, loss, liability or injury you may suffer in relation to your attendance at a venue, howsoever caused, including due to any negligence or other act or omission of Sydney Symphony.
You agree to compensate Sydney Symphony for any damage, loss, liability or injury Sydney Symphony may suffer as a result of your wilful, reckless or negligent acts or omissions at a venue.
You acknowledge that you are responsible for your own property.
From time to time, Sydney Symphony may make offers in relation to services available to ticket holders. These offers are subject to change without notice. Sydney Symphony is not responsible for the performance of third parties in relation to any offer or service.
Sydney Symphony may choose not to enforce some of these terms in some cases. That does not mean that Sydney Symphony has waived its right to enforce some or all of them as it sees fit.
If any of these terms cannot be enforced, the remaining terms will survive.
Your agreement with Sydney Symphony for the purchase of a ticket is governed by the laws of New South Wales.
If you have any questions about these terms and conditions, please call Sydney Symphony on (02) 8215 4600.