Renewals for 2020 Season subscriptions closed on 30 September 2019. If you have not renewed before the deadline, your priority seats may be released and become available to others.
Once we receive your order and payment in full we will mail your subscription pack (tickets, subscriber card, concert diary and diary stickers) to your nominated address.
If you are a new subscriber, we will assign you the best available seats in the seating reserve you have selected, or be in touch with you to discuss other seating options.
Any new or additional series you add to your existing or primary package from the 2020 Season will be discounted by 20%. For new subscribers in 2020, the discount applies to the less expensive of the two series selected. The discount does not apply to pre-existing multiple pack renewals. This discount applies to full price Premium to C-reserve packs only, and not in conjunction with other offers.
We accept the following methods of payment:
You can certainly subscribe as a group, however there is no discount for group subscriptions. Subscription packages are already discounted from the full single ticket price – in some cases up to 25%. However, groups of 8 or more receive a 20% discount on single ticket prices. If you're planning outings with your group of friends or society, call our box office on (02) 8215 4600 to discuss the best package that suits your dates and times.
Concession discounts are available upon provision of proof for the following:
Holder of means-tested Australian pensions are now able to renew their subscriptions online. Youth subscribers must continue to provide proof of age via the box office. Please note that Seniors Cards are not means-tested and will not be accepted for a concession discount.
Each year between February and December the Sydney Symphony presents a season concerts divided into 9 subscription series – and one customisable series.
When you subscribe you choose one (or more) of these series to attend. Choose either:
Whether you choose a Curated Package, or a Create Your Own Package, you are a highly valued Sydney Symphony subscriber with the associated benefits and privileges.
Our Family Event packages are enormously enjoyable for the whole family, but we’ve pitched the music and content to children from 5–12 years.
We have recently revised our Ticket Exchange Policy and you are encouraged to view the full policy.
Tickets can be exchanged up to two working days before the performance for which they were originally issued.
How to exchange a ticket from one concert to another
Call the Sydney Symphony Box Office and reserve your new concert tickets and pay any exchange and/or upgrade fees.
Return your original tickets to our Box Office in the Rocks – by mail, in person, or tear the tickets in twoadn send us an image of them via email or fax – at least two working days before the concert youa re exchanging into or out of, whichever date is first.
Depending on the time available, we will send you the new tickets by post or email.
View the full Ticket Exchange Policy.
Don't panic! Missing ticket vouchers can be arranged by telephoning the Sydney Symphony on (02) 8215 4600 (Mon–Fri, 9am–5pm)
If you need to replace tickets at a performance, ask a Sydney Symphony customer service representative. For Sydney Opera House Concert Hall performances, they can be found 90 minutes before each performance at the specially indicated window in the Box Office Foyer on Level 1.
For City Recital Hall performances, head to the Sydney Symphony Customer Service Desk in the main foyer.
Please note that exchanges are not available on lost tickets.
Subscribers have the option to transfer their seats to another patron in the event they might be travelling for most of the season. Simply request a transfer form from the box office before the renewal deadline.
Subscribers have several options for supplementing their series packages or even substituting concerts from a different series:
Our subscribers are valued members of the Sydney Symphony family and enjoy not only an enhanced concert and customer experience but additional benefits from some of the best companies here in Sydney. Become a subscriber today and take your place at the front of the queue, with the available best seats, the best prices, and fantastic cultural, shopping and dining offers.
Personalised service from our Customer Service Team. They are specialists in catering to your needs and can offer expert advice on everything from seating and booking enquiries to artist and repertoire information. Simply call (02) 8215 4600, Monday to Friday from 9am to 5pm.
Save up to 20% on buying concerts individually. Packs start from just $140.
Ticket exchange. Change your concert dates if your plans change.
Best availability priority seating. Enjoy access to our preferred seating zones before they go on sale to the general public.
Easy payment plans. You have the option to pay only 20% now using the Sydney Symphony's deferred payment plan, with the remainder not due until the following January, to ensure you receive the benefits of being a subscriber immediately. We also have 50/50 and 3-, 4-, 5- or 6-instalment plans depending on the date you make your booking.
Extra discounts on additional tickets and Special Events.
Pre-sale priority booking period and discounts for new events as they are announced.
Parking and dining discounts and other offers from our partners.
Complete security. At each concert, the Customer Service Desk has your full seating details and can provide you with a missing ticket voucher should your tickets be lost or stolen.