Frequently Asked Questions

Schools Concerts and Open Rehearsals

Can I change my booking?

Any modification to your booking must be made in writing and emailed to education@sydneysymphony.com at least 8 weeks before the performance date. After this date, all invoices must be paid as issued.

Can I get a refund if I cancel my booking?

A school that cancels 8 weeks before the concert may apply for a refund. The 20% deposit made at the time of booking is non-refundable.

Cancellations received within 8 weeks of the event are not entitled to a refund and schools are liable for payment in full as per the invoice issued.

What if the booking is made within 8 weeks of the performance?

Full payment is due within 5 working days of the issued invoice date. If payment is not received within 5 working days of the issued invoice date, the Sydney Symphony reserves the right to release the booking.

Can I increase the number of students or teachers attending?

Yes. If there are tickets available, schools can increase the numbers of students and/or teachers attending up to 5 working days prior to the performance. Additional seats must be paid in full within 5 working days of the issued invoice date. The school accepts liability for all additional tickets booked.

Does the invoice include GST?

No, Sydney Symphony Orchestra Learning & Engagement activities are GST exempt.

What if an Open Rehearsal is moved or cancelled?

Please be aware that Open Rehearsal dates are subject to change and cancellation. Any monies due to schools as a result of the Sydney Symphony being unable to satisfy open rehearsal ticket requests will be refunded in full upon application.

What is the difference between an Open Rehearsal and a Schools Concert?

Please be aware that Open Rehearsals are working rehearsals, not performances. The content, running order and focus of the rehearsal are determined by the conductor on the day.


Meet the Music

What is Meet the Music?

Meet the Music is a group of especially curated early-evening concerts designed to support the music curriculum.

What is a Meet the Music subscription?

It is a series of Meet the Music concerts at a discounted price. SSO Learning & Engagement offer two series to which schools can subscribe.

  1. Meet the Music 1, ideal for students in Years 9 to 12 (HSC Music 1) who are curious about making and listening to music.
  2. Meet the Music 2, ideal for students in Years 9 to 12 (HSC Music 2) who are serious about composing, performing and listening to orchestral music.

Access to Sydney Symphony Orchestra Learning & Engagement Meet the Music ticket prices is obtained by paying a Participation Fee. These prices are only available to schools.

In 2019, subscriptions are available in ‘Pre-Designed’ or ‘Create Your Own’ packages.

Pricing 

Participation Fee – $275 (per school)
Students – $30 per concert
Adults – $45 per concert

SPECIAL EARLY BIRD OFFER: Book and pay in full before 30 November 2018 and save $5 on each concert ticket

There is one complimentary teacher subscription for every 10 student subscriptions purchased, up to a maximum of 5 per school.

Exchanges
Can I exchange my Meet the Music tickets?

Yes – there is no ticket exchange fee if you exchange to another Meet the Music concert. If you exchange to a concert outside the Meet the Music series upgrade fees may apply.

If I need to exchange, when can I exchange my Meet the Music tickets?

Exchanges for subscribers will be open from Monday 19 November 2018. Subscription tickets may be exchanged up to 10 working days before the performance for which the tickets were originally issued.

How do I exchange my Meet the Music subscription tickets?

To exchange your school's Meet the Music subscription tickets, notice must be provided in writing and emailed to education@sydneysymphony.com at least 10 working days before the performance date. Tickets must be returned no later than 48 hours before the performance date.

  • Exchanges can be processed during business hours Mon–Fri 9am–5pm.
  • Fees are payable at the time your exchange is made.
  • Seats are subject to availability.
  • Exchanges can be processed once payment has been made in full.
Once I've bought a subscription, can I buy extra tickets to the concert?

Extra tickets may be purchased, subject to availability. Sydney Symphony cannot guarantee that extra tickets will be seated with the initial school subscription booking.

Does the invoice include GST?

No, Sydney Symphony Orchestra Learning & Engagement activities are GST exempt.


NESA-Registered Professional Development

 

NSW Government
The Sydney Symphony is endorsed to provide NESA-Registered Professional Development to the level of Proficient Teacher.


 


TunED-Up!™
Completing TunED-Up!™ will contribute 40 hours of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

ToppED-Up!
Completing ToppED-Up! will contribute 14 hours of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

Meet the Music 1 Seminar
Completing Meet the Music 1 Seminar will contribute 2 hours and 30 minutes of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

Meet the Music 2 Seminar
Completing Meet the Music 2 Seminar will contribute 2 hours and 30 minutes of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

Pictures at an Exhibition (Primary and Secondary)
Completing Pictures at an Exhibition will contribute 1 hours and 30 minutes of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

Elements of Elephants
Completing Elements of Elephants will contribute 1 hours and 30 minutes of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

The Composer is Dead (Primary and Secondary)
Completing The Composer is Dead will contribute 1 hours and 30 minutes of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

Characterising Creatures
Completing Characterising Creatures will contribute 1 hours and 30 minutes of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.

Sydney Symphony In Your Town
Completing Sydney Symphony In Your Town will contribute 2 hours of NSW Education Standards Authority (NESA) Registered PD addressing 1.1.2, 2.1.2, 2.2.2, 6.2.2, 6.3.2, and 6.4.2 from the Australian Professional Standards for Teachers towards maintaining Proficient Teacher Accreditation in NSW.


Risk Assessments

Download Risk Assessment documents for: Seymour Centre, Sydney Opera House and Riverside Theatre below.

Download Seymour Centre Risk Assessment

Download Sydney Opera House Risk Assessment

Download Riverside Theatre Risk assessment