You’ll find the accessible entrance via the Druitt Street entrance (opposite the Queen Victoria Building). Once inside Sydney Town Hall, all venues have an accessible path. If you have questions or need assistance, please contact our Customer Service Team to discuss your requirements on 02 8215 4600.
Centennial Hall (the main concert hall) is fitted with a Hearing loop system. If you need help or want to check your equipment before the performance, a member of staff will be happy to help.
Working/Guide dogs are welcome at Sydney Town Hall. Just let us know before you arrive at the venue, so we can make any special arrangements if you need them.
‘Touch/Familiarisation’ tours of the building can also be arranged on request.
City Recital Hall
Accessible seating is available throughout City Recital Hall. Please contact us if you have any specific requirements.
To access the hearing induction loop, switch your hearing aid to the T position.
City Recital Hall has two main entrances. The Pitt Street entrance is a step-less accessway from the street leading into the Entry Level foyer. There is also lift access at the Ash Street entrance to the Entry Level foyer.
BOX OFFICE ACCESS
The City Recital Hall Box Office is located at the Pitt Street entryway, accessible from the street level.
The Box Office is open Monday to Friday 9am to 5pm and from 90 minutes prior to all performances (excluding public holidays).
There is lift access to all levels of City Recital Hall. Public lifts run directly from the Wilson Parking car park beneath the building to all levels of the venue. Elevators from the car park can be accessed from one hour prior to the performance start time.
Accessible toilets are available on all levels of City Recital Hall:
Ground Floor – located next to the Cloak Room
Level 1 – located near the Function Room and Auditorium Door 2
Level 2 – located near the lift well
Level 3 – located near the lift well
City Recital Hall has two courtesy wheelchairs available for use. If you wish to use a courtesy wheelchair, please call the City Recital Hall Box Office on 02 8256 2222 or email firstname.lastname@example.org to arrange this prior to your visit. Upon arrival at the venue we can arrange for Front of House staff to meet you with the wheelchair and assist you to your seat.
Accredited assistance animals are permitted into the venue. Please be ready to present proof of accreditation upon request by venue management.
EASY READ SIGNAGE
There is easy read signage throughout City Recital Hall. Signage includes internationally recognised symbols and braille.
Sydney Opera House
For elderly or less mobile customers, there’s a free Courtesy Bus between Circular Quay and the entrance to the Sydney Opera House foyer. There is lift access in the foyer.
The bus is wheelchair accessible and departs from the pedestrian concourse, underneath the Cahill expressway. Seating is limited, so it’s first come, first served.