Planning Your Excursion

You'll need to complete a short Expression of Interest form for each event you're interested in, which you can find on each event page. Provide us an approximation of how many students and teachers will be attending and we'll create a quote you can use to proceed with your booking. A member of our friendly Customer Relations team will be in touch shortly after your form is submitted.

We have accessible seating spaces available at the Sydney Opera House Concert Hall. Please indicate any requirements on your Expression of Interest form.

A 20% deposit (non-refundable) must be paid within 30 days of receipt of the invoice, and final payment is due 8 weeks prior to the first performance date.

Direct Deposit: using your invoice number issued by the Sydney Symphony’s Learning & Engagement team as reference, you can deposit directly to our nominated bank account. Details are on the invoice issued to you.

Cheque: cheques to be made payable to Sydney Symphony Orchestra Holdings Pty Ltd

Credit Card: please provide the Sydney Symphony Learning & Engagement team your details

Please note: If your deposit or final payment are not received within the timeframe above, your seats cannot be guaranteed and the Sydney Symphony reserves the right to release the booking.

School ticket purchases to Sydney Symphony Orchestra performances or events are subject to the standard ticket Terms & Conditions and the Terms & Conditions located here and below.

By proceeding with this purchase, you consent to these Terms & Conditions. If you are purchasing tickets on behalf of another person or organisation you consent on the behalf of that person or organisation as their agent.

In addition to the standard ticket Terms & Conditions of sale, the following terms also apply to Sydney Symphony Orchestra’s School ticket bookings:

1. Tickets to Sydney Symphony Orchestra performances can only be issued after full payment for them has been received.
2. The Sydney Symphony Orchestra reserves the right to release unpaid bookings.
3. A 20% non-refundable deposit is required to secure your booking.
4. The Sydney Symphony Orchestra will clearly communicate the due dates of the Deposit and the Remainder payment on the invoice we issue to you or your organisation.
5. Changes to Schools Program bookings can be made up to five (5) working days prior to the performance date by emailing schools@sydneysymphony.com or calling (02) 8215 4600.
6. Subject to availability, schools can increase the numbers of students and/or teachers booked up to five (5) working days prior to the performance. Requests to increase the number of seats need to be accompanied with their payment.
7. Accompanying Teacher tickets are limited to 1 complimentary ticket per 15 students. Any additional tickets for teachers/guardians will be available, complimentary or for purchase, at the discretion of the Sydney Symphony Orchestra. Bookings of less than 15 students will not be eligible for 1 complimentary teacher. Tickets for additional accompanying adults can be purchased at the student price at the discretion of the Sydney Symphony Orchestra.
8. Teachers can exchange their group’s tickets, when necessary, seats are subject to availability. Exchanges can only be processed once payment has been made in full and only available for nominated 2026 Season performances.
9. Any exchange requests must be made five (5) working days prior to the performance date. Any changes including date exchange requests must be finalised five (5) days prior to the date of the performance being exchanged into or out of, which one is earlier. Exchange requests are subject to availability.
10. To exchange tickets please contact us no later than five (5) working days before performance of the earliest date by either:
11. 1. Emailing schools@sydneysymphony.com or
    2. Calling (02) 8215 4600.
11. Prices may vary from performance to performance. Request to exchange performances need to be accompanied with the payment of any additional costs resulting from the exchange.
12. Open Rehearsals are working rehearsals. The Sydney Symphony Orchestra can not guarantee the appearance of any particular artist or the inclusion of any particular work or section of a work. Duration of the Open Rehearsal is approximately 90 minutes but may be shorter or longer depending on the requirements of the rehearsal and is at the conductor’s discretion.

Meet the Music tickets are available for collection 1 hour prior to the performance start, at the Sydney Symphony Customer Service, located at each venue.

Tickets can be posted up until 2 weeks prior to the performance. To guarantee delivery, tickets cannot be posted within the 2 weeks prior to performances. A $8.00 postage fee may apply.

For Open Rehearsals and Schools concerts no tickets are issued. Upon arrival at each venue, you will be admitted and directed to your seat.

Sydney Opera House

Address: Bennelong Point, Sydney NSW 2000
Phone: (02) 9250 7111
Email: infodesk@sydneyoperahouse.com
Venue Risk Assessment

Coliseum Theatre

Address: 33 Railway St, Rooty Hill NSW 2766
Phone: (02) 9625 5500
Email: contactus@sydneycoliseum.com.au

Sydney Opera House

Address: Bennelong Point, Sydney NSW 2000
Phone: (02) 9250 7111
Email: infodesk@sydneyoperahouse.com
Accessibility

Coliseum Theatre

Address: 33 Railway St, Rooty Hill NSW 2766
Phone: (02) 9625 5500
Email: contactus@sydneycoliseum.com.au
Accessibility

Changes to your booking can be made up to 8 weeks prior to the first performance date by emailing schools@sydneysymphony.com or calling (02) 8215 4600. After this date, all invoices must be fully paid as issued.

Subject to availability, schools can increase the numbers of students and/or teachers booked up to 5 working days prior to the performance. Additional seats must be paid in full within 5 working days of the issue invoice date.

Teachers can exchange their group’s tickets when necessary, seats are subject to availability. Exchanges can only be processed once payment has been made in full and only available for nominated performances. Prices may vary from performance to performance and any additional costs must be paid within 5 working days prior to the performance.

Cancelled bookings will incur a nonrefundable 20% of total order cancellation fee.

Subject to availability, additional single tickets can be purchased at the Youth price for Student and 10% off the full price for teachers/adults attending. The Sydney Symphony Orchestra cannot guarantee the additional tickets will be located with the initial school booking. It is the responsibility of the school to ensure that adequate supervision is provided for students attending the performance.

Accompanying Teacher tickets are limited to 1 per 15 students. Any additional teachers/guardians will incur the above ticket cost.

Our Schools Program activities are GST exempt.

Doors open 30 minutes before the concert. Please arrive early so everyone can be seated and the performance can start on time. If your school is delayed, call the Sydney Opera House Box Office on (02) 9250 7777.

The Sydney Opera House is a 15-minute walk from Circular Quay. This is the closest stop for public transport via train, bus, ferry and light rail. To view timetable information and ensure your public transport needs can be met, please check the Transport NSW website.  

Buses and coaches are not permitted on the Opera House Forecourt and there is no onsite bus parking at Sydney Opera House.  Schools using large buses and coaches must drop students off on Macquarie Street in the drop off zone. We recommend allowing an additional 10 minutes for walking from Macquarie Street.  

Please note for school concerts there are a large number of Schools attending many of whom are traveling by bus, meaning there is a lot of congestion at the roundabout and bus drop off zones. Please plan your trip accordingly taking this into consideration and plan to arrive early to allow for additional time for drop off. 

School bags are not permitted at the venue. Please ensure the students leave their bags at school. Storage for school bags is not available.

Food and drinks are not permitted in the Concert Hall. We recommend having lunch and recess breaks outside in the many picturesque sites around the Sydney Opera House including the Monumental Steps, Forecourt or Botanic Gardens. In inclement weather, under the Monumental Steps would be the idea place for students to have their breaks.  

There are three bathrooms that students are able to use. The biggest of these are the Northern Foyer bathrooms which can be accessed via the purple Passageway on the Western side of the Foyer. There are also bathrooms next to the cloak checking facilities on the Concert Hall and Joan Sutherland Theatre sides of the Box Office Level.  

Schools will be notified in advance if photography is scheduled to take place at any of the Schools Concerts. In these instances, it is the responsibility of the school to collect signed Media Release forms from parents and guardians of participating students and to submit them together in a single file to schools@sydneysymphony.com prior to the concert. 

If any students do not have permission to be photographed, they must be clearly identified. A member of the Sydney Symphony Orchestra Learning & Engagement team will be located at the top of the stairs in the Southern Foyer of the Concert Hall to provide stickers for these students. Stickers must be worn throughout the concert to ensure that photographers can easily identify and exclude these students from photographs. 

The Media Release form can be accessed here.

Please remind your students to follow concert etiquette. Listen quietly, avoid talking or using devices, and clap at the appropriate times. Due to the new acoustics of the Concert Hall, any sounds made in the Concert Hall are amplified and can be heard on the stage.  

All Teacher Resource Kits will be available a term in advance to the performance. You can locate our library and archive here.

Behind every great piece is a great story. Have a read through the concert guide to get all the details. You can locate our library and archive here.