If you are unable to make it to the concert, you can contact us before the concert to exchange your tickets.
Feeling unwell or unable to attend? You can contact us on 02 8215 4600 before the concert to exchange your ticket. Requests made after the concert date are not guaranteed.
How to exchange your ticket
- Call the Sydney Symphony Box Office (02 8215 4600, Mon–Fri 9am–4pm) and reserve your new concert tickets and pay any exchange and/or upgrade fees.
- Depending on the time available, we will send you the new e-tickets by email.