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Susan Ferrier


Susan Ferrier has been the National Australia Bank’s (NAB) Group Executive, People & Culture since October 2019.

Prior to NAB, Susan was National Managing Partner, People & Culture at KPMG Australia for six years before being promoted to Global Head of People for KPMG International, and she sat on the Global Management Team. Susan led the Global People & Culture agenda responsible for the people strategy for over 200,000 people across 155 countries.

Susan has over 35 years of international experience working with Boards and executive teams, including HSBC, Deutsche Bank, ING Barings and Barclays. She has worked for more than a decade in Chief Human Resources Officer roles.

Susan is a member of Chief Executive Women ( and World 50 ( In 2010, she was awarded the AHRI Dave Ulrich HR Leader of the Year and the AHRI Sir Ken Robinson Award for Workplace Flexibility. She is a Fellow of the Australian Human Resources Institute (AHRI).

Susan is a Board Member of the Committee for Sydney and the Financial Executives Institute of Australia (FEI). She is a former Board Director of The Royal Hospital for Women Foundation.

Susan holds a Bachelor of Laws and a Bachelor of Arts from the University of Sydney and an MBA from Nyenrode Business University, The Netherlands.