There are a number of wheelchair and companion seating locations available.
To book accessible or companion seating contact the Sydney Symphony Orchestra box office (02) 8215 4600 or call the Sydney Opera House on +61 2 9250 7777 or email email@example.com.
The Sydney Opera House provides two services to improve listening clarity for people with hearing loss.
FM Augmentation System (FM Devices)
Audio input or any electronic sound source feeds into an FM transmitter and the FM radio frequency signal is picked up by the patrons FM receiver. FM receivers and headsets are provided free of charge and can be obtained from the nearest cloakroom prior to the performance.
This service has full coverage in all venues except the Utzon Room.
A Hearing Loop provides an in-floor magnetic field which emits a wireless signal. To receive the signal directly a patron can switch their hearing aid or cochlear implant processor to the T Switch, or Telecoil position.
Please inquire at the Cloak Room for this service.
A Hearing Loop is also installed at the main Box Office counter windows. This amplifies Box Office staff and customer voices to assist when making enquires or booking tickets.
The Companion Card is accepted for all performances at the Sydney Opera House. Patrons holding a Companion Card can call Sydney Symphony Orchestra box office (02) 8215 4600 or the Sydney Opera House on +61 2 9250 7752 to discuss seating requirements.
For those with limited mobility, there are seating locations within the Concert Hall that have significant amounts of stairs to seats. The below step counts are from the nearest level access point including all available public lifts.
Concert Hall Stalls – minimum 0, maximum 22
Concert Hall Dress Circle – minimum 4, maximum 28
Concert Hall Dress Circle Boxes – minimum 0, maximum 15
Concert Hall Platform Boxes – minimum 39, maximum 54
Concert Hall Choir & Organ Seating – minimum 43, maximum 6
Lower Concourse: two facilities, one located at the bottom of the escalators from East Circular Quay and one near Opera Kitchen.
Main Box Office Level: two facilities, located in the corridor next to the Box Office.
A limited number of courtesy wheelchairs (standard manual wheelchairs) are available for loan one hour before performances for patrons attending events in the Concert Hall. They are available by the entrance of the Western Foyers (at the top of the escalators).
A free wheelchair accessible Courtesy Bus operates between Circular Quay and the street level entrance of the Sydney Opera House Western foyer (lift access inside).
Seating is limited and available on a first come, first served basis. Pick up from the pedestrian concourse, opposite Wharf 2 (underneath the Cahill expressway).
Circular Quay Location: It leaves from the vehicle turning circle/parking area on the pedestrian concourse opposite Wharf 2 (underneath the Cahill expressway).
Guide dogs or any animals trained to assist people with disabilities are welcome inside all areas of the Sydney Opera House. To ensure appropriate seating is allocated, please advise of your requirements when booking.
City Recital Hall
Dedicated wheelchair positions are on all levels of the auditorium. To book accessible seating, please call Sydney Symphony Orchestra (02) 8215 4600 or the City Recital Hall on (02) 8256 2222 ahead of your event.
Wheelchair access to Level 1 of the auditorium is through Auditorium Door 1.
Patrons using hearing aids can access the hearing loop in the auditorium. To utilise the loop, please switch your device to the T position.
Please note that the Hearing Loop does not provide service to seats 51-54 in every row.
The Companion Card is accepted at the City Recital Hall. Patrons holding a Companion Card can call Sydney Symphony Orchestra Box Office (02) 8215 4600 or the City Recital Hall on (02) 8256 2222.
City Recital Hall has two street-level entrances from Pitt Street and George Street (via Ash Street). The Pitt Street entrance has no steps and leads straight into the Box Office and Foyer. The George Street entrance involves steps but also has an accessible lift.
Accessible toilets are available on all levels at the following locations:
Foyer – located next to the Cloak Room
Level 1 – located by Auditorium Door 2
Level 2 – located by the lifts
Level 3 – located by the lifts
City Recital Hall has four levels open to the general public, all of which are accessible via lifts. Patrons with limited mobility please take note of the step count between levels.
Foyer to Level 1 – 29 steps
Level 1 to Level 2 – 29 steps
Level 2 to Level 3 – 28 steps
City Recital Hall has two courtesy wheelchairs available, please speak to the City Recital Hall staff to assist.
Accredited Assistance animals are welcome at City Recital Hall. To ensure appropriate seating is allocated, please advise of your requirements when booking.
Please provide proof of accreditation when you arrive at the venue.