Social Media Policy and Terms of Use

Sydney Symphony Orchestra Holdings Pty Limited (SSO) provides access to its social media channels, including via the Facebook, Twitter, Instagram and YouTube platforms (SSO Social Media), on the terms and conditions of this Sydney Symphony Orchestra Social Media Policy and terms of Use (the Policy). By accessing, viewing, participating in, contributing to or otherwise using SSO Social Media, or continuing to do so, you acknowledge, accept and agree to be legally bound by these terms and conditions as well as any terms and conditions of the third party operators of the social media platforms that you access.

In this Policy:

  1. headings are for convenience only and do not affect interpretation;
  2. mentioning anything after "includes", "including", "for example", "such as" or similar expressions does not limit what else might be included;
  3. if a word or phrase is defined, its other grammatical forms have a corresponding meaning;
  4. a reference to a "person" includes an individual, corporation, trust, partnership, unincorporated body or other entity, whether or not it comprises a separate legal entity;
  5. a reference to this Policy is this Policy as amended in accordance with the section headed "Variation of Policy" below.

This Policy is governed by the laws of New South Wales, Australia. In relation to it and related non-contractual matters each party irrevocably submits to the non-exclusive jurisdiction of courts with jurisdiction there.


SSO does not accept responsibility or liability for any comments, images, content, media or any other materials posted, uploaded, communicated, provided or otherwise generated by  you or any other user of SSO Social Media other than SSO (Contributions).  Contributions are not representative of the opinions of SSO or any of its officers, agents or employees, nor does SSO confirm their accuracy.

We encourage the expression of opinions and free, frank and open discussion, but we also require users to act lawfully, responsibly and courteously.

SSO reserves the right to (where possible) delete or remove from SSO Social Media:

  1. Contributions that contain violent, obscene, lewd, vulgar, inappropriate, profane, hateful, derogatory, illegal, unlawful or racist materials or links, or incite such comment or behaviour;
  2. Contributions that contain materials or links that promote bigotry, racism, hatred or harm against any person or group of persons, or which promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  3. Contributions that contain materials or links that threaten or defame any person or group of persons, or constitute the tort of injurious falsehood;
  4. Contributions that contain solicitations, advertisements (including for SSO tickets), or endorsements of any financial or commercial business or other endeavour;
  5. multiple successive off-topic Contributions by a single user;
  6. repetitive Contributions copied and pasted or duplicated by single or multiple users;
  7. Contributions that contain materials or links that are offensive, inaccurate, false, misleading or deceptive or otherwise unlawful;
  8. Contributions that infringe third party intellectual property rights;
  9. Contributions that contain any other inappropriate materials as determined by SSO in its absolute discretion;
  10. Contributions that contain links to any online location contains any of the above.

Users who do not comply with this Policy may also (where possible) be blocked or banned from SSO Social Media, or any part of it, in the SSO's absolute discretion.

Your Intellectual Property

Unless otherwise stated in relation to a particular SSO promotion or campaign, SSO does NOT claim ANY ownership rights in any Contributions. However, by making a Contribution, and in consideration for giving you the opportunity to make a Contribution, you grant SSO a non-exclusive, royalty-free, worldwide, perpetual, revocable (see below) licence to use, disclose, reproduce, copy, adapt, publish, perform, exhibit, communicate, display, rent, transmit, modify or otherwise exploit the Contribution, anywhere in the world, via any medium (including in any online media formats, through any social media channels, pages or accounts) and for any purpose (including without limited for archival, marketing, philanthropic and promotional purposes, such as promotion of SSO's work in the arts generally or in relation to any specific performance) (theLicence).

In exercising its Licence rights, SSO will always act in accordance with the section headed "Privacy" below. SSO may sub-license its Licence rights to any other person. You can revoke the Licence at any time by sending an email to with 'Social Media Contribution' in the subject heading and a copy of or specific reference to the Contribution attached, informing SSO that you no longer want SSO to use your Contribution.

If the SSO wishes to commercialise your Contribution, SSO may contact you to obtain a licence from you (or some other legal or beneficial right) in relation to the Contribution on terms different to the Licence terms.

SSO Intellectual Property

Nothing in this Policy, nor your use of SSO Social Media or your provision of a Contribution, assigns, licenses or otherwise confers on you any right, title or interest in or to the intellectual property of SSO or its licensors, such as logos, names, designs, trade marks and copyright materials (theSSO Content). SSO reserves all its rights and the rights of its licensors in the SSO Content. You must not exploit the SSO Content without the express written permission of SSO.


You indemnify SSO, its sub-licensees, its related bodies corporate and its successors, and any officer, agent and employee of any of them, against any claim (including third party claims), loss, damage, liability, cost and expense that may be incurred or sustained by any of them caused by or arising out of:

  1. your use or misuse of SSO Social Media;
  2. any failure by you to comply with this Policy; or
  3. your violation of any rights (including intellectual property rights) of a third party.

Variation of Policy

You agree that we may change this Policy from time to time. We will post a notice of the updated Policy at, and they will take effect immediately or on a date which is nominated in the posting. Your ongoing use of SSO Social Media, whether by way of making Contributions or otherwise, after the changes take effect signifies your agreement to be bound by the updated Policy. You are responsible for checking the Policy regularly for changes.


Any personal information acquired by the SSO from your use of any SSO Social Media will only be used in accordance with the SSO's Privacy Policy, available at: /privacy-policy

We note that the SSO Privacy Policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties on social media, different rules may apply to their use or disclosure of the personal information you disclose to them. We encourage you to exercise caution when disclosing your personal information, or the personal information of anybody else, publicly via social media.

Social Media Policy – Competitions

  1. Entries must be received within the timeframe specified. 
  2. We will determine the winner(s) at our sole discretion. 
  3. We will attempt to notify winner(s). If the Competition is run via a social media channel, we will attempt to notify the winner(s) by a message or comment on the social media channel concerned. If we are unable to reach the winner(s) within 7 days, we reserve the right to nominate a new winner. 
  4. By entering a Competition, entrants:
    1. grant SSO permission to use their name(s) and hometown in winner announcement posts and/or notifications, as well as the unrestricted right to use (anywhere in the world and in any medium) any images submitted by entrants as part of the Competition; and
    2. agree that SSO will not be liable in any way whatsoever, in relation to the use of their name, social media profile and/or any images submitted as part of the Competition. 
  5. Any prizes offered as part of a Competition will be as described by SSO. Prizes are not transferable and are not redeemable for cash. Taxes on any prizes are the responsibility of the winner.  In the event that the prize specified in the Competition becomes unavailable for any reason, we will substitute a prize of similar value. Winners receive prizes entirely at their own risk. 
  6. By entering a Competition, entrants acknowledge that the Competition is in no way sponsored, endorsed or administered by, or associated with, any social media platform (including Facebook, Instagram, Twitter and/or Pinterest). 
  7. SSO reserves the right to amend, vary, extend or discontinue a Competition at any stage, for any reason. 
  8. Employees of, and contractors to, SSO are not eligible to enter Competitions or win prizes; they will be disqualified. 
  9. Entry to a Competition is only open to Australian residents aged 18 years or over. 
  10. To the full extent permitted by the law, SSO will not be liable for any injury, damages, expenses, or loss whatsoever (whether direct or indirect) to persons or property as a result of any person entering into the Competition or accepting or using any prize, including without limitation non-receipt of any prize or damage to any prize in transit.
  11. By entering a Competition, all entrants are deemed to have accepted these terms and conditions.

These terms and conditions apply to all competitions and promotions run by us, or on our behalf, including those undertaken via any social media channel (each a Competition). These terms do not apply, and we accept no responsibility for, competitions and promotions run by or on behalf of any party other than SSO (regardless of whether our products are part of the competition or promotion).

Contact Us

If you have any questions about this Policy, please send an email to

We hope you enjoy our community as much as you enjoy the music and that our fans treat everyone respectfully.