AT THE VENUE: SYDNEY TOWN HALL
Masks are a must
To help keep everyone safe, the venue has asked that you wear a mask as a mandatory requirement of entry. We will have masks available from our Front of House team at the venue, should you need one.
Getting to your seat
To help you find the right entrance at Sydney Town Hall we have included a coloured zone on your ticket for easy reference. Follow the signs or ask one of our Front of House team to assist you.
On arrival, please scan the QR code at the venue (this is different to the QR code on your ticket). We encourage you to download the Service NSW app before you arrive for a quick and easy entry.
We have marked seats with a cross to indicate space between patrons. These seats are to be kept empty at all times to help ensure social distancing.
Box Office & Cloakroom
We’re being careful not to handle anything we don’t absolutely need to. This means we’re sending out e-tickets, and ticket collection at the Box Office will be limited. Front of House team will scan your ticket and direct you to your seat.
Our Box Office will be open at each performance to help you with any questions or issues.
We’ve had to close our cloakroom for the current time, so we encourage you to leave bigger items at home.
Bars are also closed but complimentary water will be available.
Leaving the venue
To keep appropriate distances while exiting, you’ll be asked to remain in your seat at the end of the performance until you are asked to depart.